Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Mielvane. The terms “we”, “us” and “our” refer to Mielvane. Mielvane operates this online store and website, including all related information, content, features, tools, products and services provided through the store.

The following terms and conditions, together with any policies referenced herein, constitute these Terms of Service (“Terms”). Please read these Terms carefully before using our website or purchasing our products.

By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use or access our website.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you represent that you are at least the age of majority in your jurisdiction of residence.

When purchasing a product, you may be asked to provide information such as your name, email address, billing information, payment information and shipping address. You agree that the information you provide is accurate, current and complete.

You are responsible for maintaining the security of your account credentials and for activity associated with your account.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to display and describe our products accurately. However, colors, packaging and appearance may vary slightly depending on your device, display settings, product packaging or other circumstances.

Product descriptions, availability and other information may be changed or updated at any time.

We reserve the right to limit quantities, discontinue products, or refuse orders where permitted by applicable law.

SECTION 3 - ORDERS

When you place an order through our website, you are submitting a request to purchase the selected product.

We reserve the right to accept, refuse or cancel an order where permitted by applicable law, including in cases involving pricing errors, product availability, suspected fraud or other circumstances that may affect the transaction.

Your order is considered accepted once we have processed the order and sent you an order confirmation.

Please review your order carefully before completing your purchase.

Any applicable refunds or remedies are subject to our Return and Refund Policy and applicable law.

SECTION 4 - PRICES AND BILLING

Prices displayed on our website are subject to change without notice.

The price charged for your order will be the price displayed at the time your order is placed, except in the event of an obvious pricing or technical error.

You agree to provide accurate and complete payment and billing information.

You authorize us to charge the payment method provided for the total amount of your purchase, including applicable shipping charges and taxes where applicable.

SECTION 5 - SHIPPING AND DELIVERY

Shipping options, costs and estimated delivery times are displayed at checkout.

Delivery times are estimates and are not guaranteed. Delays may occur because of shipping carriers, customs processing, weather, operational issues or other circumstances outside our reasonable control.

Tracking information may be provided when available.

If your order arrives damaged, defective or incorrect, please contact us as soon as possible with your order number and appropriate photographs or other evidence so that we can review the issue and determine an appropriate resolution.

SECTION 6 - INTELLECTUAL PROPERTY

All content available through our website, including text, graphics, logos, images, designs and other materials, is owned by or licensed to Mielvane or used with permission and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, copy, sell or otherwise exploit our website content without our prior written permission, except where permitted by applicable law.

“Mielvane” and related branding are used by Mielvane in connection with our store and services. No rights or licenses are granted to you to use our branding without our prior written permission.

SECTION 7 - THIRD-PARTY SERVICES

Our website may use services, applications or tools provided by third parties, including payment, shipping, analytics and ecommerce service providers.

Third-party services may be subject to their own terms and policies. We are not responsible for services provided independently by third parties, except where required by applicable law.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the content, policies, security or practices of third-party websites. Accessing third-party websites is at your own risk, and you should review their applicable terms and policies.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Mielvane uses Shopify to operate and provide our online store.

Purchases made through our store are transactions between you and Mielvane. Shopify provides the ecommerce platform that enables us to operate the store but is not responsible for the products sold by Mielvane or for individual transactions between you and Mielvane, except as otherwise required by law.

SECTION 10 - PRIVACY

Personal information collected through our website is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

Because our store is hosted by Shopify, certain information may also be processed by Shopify and other service providers as necessary to operate the store, process payments, fulfill orders and provide related services.

SECTION 11 - CUSTOMER FEEDBACK AND REVIEWS

If you submit reviews, feedback, suggestions or other content to us, you grant Mielvane permission to use, reproduce, display and publish that content for purposes related to operating and promoting our store, subject to applicable law.

You represent that you have the right to submit the content and that it does not violate the rights of another person or entity.

We reserve the right to remove content that is unlawful, misleading, abusive, offensive or otherwise inappropriate.

SECTION 12 - ERRORS AND INACCURACIES

There may occasionally be information on our website that contains typographical errors, inaccuracies or omissions relating to product descriptions, prices, availability, shipping information or other content.

We reserve the right to correct errors and update information when necessary.

Where permitted by law, we may cancel an order affected by an obvious error and notify the customer.

SECTION 13 - PROHIBITED USES

You may use our website only for lawful purposes.

You agree not to:

  • violate applicable laws or regulations;

  • interfere with the security or operation of our website;

  • attempt to gain unauthorized access to our systems;

  • use our website for fraudulent or deceptive purposes;

  • transmit malicious code, viruses or harmful material;

  • impersonate another person or entity;

  • infringe intellectual property or other rights;

  • collect personal information from other users without authorization; or

  • interfere with another person's use of our website.

We reserve the right to restrict or terminate access to our website where permitted by law if these Terms are violated.

SECTION 14 - TERMINATION

We may restrict or terminate access to our website where permitted by applicable law.

Termination will not affect rights or obligations that arose before termination or provisions that are intended to survive termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

To the extent permitted by applicable law, our website and its content are provided on an “as available” basis.

We do not guarantee that our website will always be uninterrupted, secure or error-free.

Nothing in these Terms excludes or limits any warranty, consumer right or legal protection that cannot lawfully be excluded or limited.

SECTION 16 - LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Mielvane will not be liable for indirect, incidental, special or consequential losses arising from your use of our website or products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

SECTION 17 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of our website or your violation of these Terms or applicable law.

Nothing in this section limits any rights you may have under applicable consumer protection laws.

SECTION 18 - SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will remain in effect.

SECTION 19 - ENTIRE AGREEMENT

These Terms, together with the policies referenced on our website, constitute the agreement governing your use of our website and purchases from Mielvane, subject to applicable law.

SECTION 20 - CHANGES TO THESE TERMS

We may update these Terms from time to time.

The most current version will be posted on this page. Your continued use of our website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

SECTION 21 - GOVERNING LAW

These Terms will be interpreted and applied in accordance with applicable law.

Nothing in these Terms is intended to limit any rights or protections that you may have under mandatory consumer protection laws applicable to your purchase.

SECTION 22 - CONTACT INFORMATION

If you have questions about these Terms or your order, please contact us at:

Mielvane

Email: notebase.central@gmail.com