Shipping policy
Shipping Policy
Last updated: August 30, 2026
At Mielvane, we currently ship orders within the United States.
Shipping
We offer free standard shipping on all orders.
Orders are shipped from the United States whenever the selected shipping option is available.
Processing Time
Orders are generally processed within 1–3 business days after payment is confirmed.
Delivery Time
Estimated delivery is approximately 3–10 business days after processing.
Delivery times are estimates and are not guaranteed. Delays may occasionally occur due to the carrier, weather, high order volumes, or other circumstances outside our control.
Order Tracking
When tracking information is available, it will be provided to you by email after your order has been shipped.
Please allow some time for tracking information to become active after the shipment has been dispatched.
Damaged or Lost Orders
If your order arrives damaged, please contact us as soon as possible at notebase.central@gmail.com and provide your order number and clear photographs of the damaged package and product.
If your package is lost during transit or does not arrive, please contact us so we can review the shipment and assist you with the appropriate next steps.
Incorrect Shipping Information
Please make sure that your shipping address is correct before completing your purchase.
Mielvane is not responsible for orders delivered to an incorrect address provided by the customer.
Contact
For questions regarding shipping or your order, please contact:
Mielvane
Email: notebase.central@gmail.com